About Community Warehouse
Furniture bank helping Portland families feel at home
At a Glance
About This Store
Community Warehouse is a nonprofit furniture bank serving the Portland area that helps families and individuals transitioning out of homelessness or hardship to furnish their homes with dignity. Rather than a typical thrift store, Community Warehouse operates on a client-referral model where qualified recipients pay a $50 sliding scale fee and can select furniture, kitchen essentials, bedding, and household goods to fill their entire apartment. The organization also runs a small retail store open to the public, with proceeds supporting their charitable mission. Customers and recipients consistently praise the staff for being exceptionally kind, patient, and helpful β from assisting with furniture selection to carefully loading trucks and vans. The warehouse accepts donated furniture, housewares, and mattresses in like-new condition, and offers a pickup service for larger items. Many reviewers express deep, lasting gratitude for how the organization helped them during difficult times, with some still using furniture they received years later. While donation standards are high and some have been disappointed by rejections, the organization's focus on providing quality items to those most in need remains at the heart of everything they do.
What Customers Love
Themes consistently mentioned across customer reviews.
- Staff who are kind, patient, and helpful
- Lifeline for families furnishing first homes
- Quality furniture that lasts for years
- Pickup service for donations
- Meaningful community impact
What to Know Before You Go
Things visitors commonly mention so you can plan ahead.
- Requires case manager referral for recipients
- $50 sliding scale fee applies to clients
- Very high standards for donated items
- Limited electronics and collectibles
- Some report inconsistent customer service
π‘ Pro Tip
Bring your own truck or van and the staff will help load your items with care.
Specialties & Brands
What They Specialize In
Visit Planning
| Best time to visit | Weekday mornings for a quieter experience |
| Worst time to visit | Weekend afternoons when the store is busiest |
| Restock pattern | Donations arrive throughout the week; best selection early in the week |
| Sale schedule | No regular sales; retail prices are fixed to support mission |
Amenities & Facilities
What Reviewers Praise
Follow Online
Hours of Operation
| Monday | Closed |
| Tuesday | 9β―AMβ5β―PM |
| Wednesday | 9β―AMβ5β―PM |
| Thursday | 9β―AMβ5β―PM |
| Friday | 9β―AMβ5β―PM |
| Saturday | 9β―AMβ5β―PM |
| Sunday | Closed |
Frequently Asked Questions
How does the $50 fee work?
Qualified recipients pay a $50 sliding scale fee to furnish their entire apartment with items from the warehouse.
Does Community Warehouse accept furniture donations?
Yes, but they have high standards and only accept items in like-new condition with no stains, tears, or significant wear.
Do they offer donation pickup?
Yes, they offer a pickup service for furniture and other large items, and customers report the service is efficient and fairly priced.
Do I need a referral to get furniture?
Yes, recipients typically need a case manager referral and must meet eligibility requirements to access the furniture program.
What kind of items can I find at the store?
The retail store primarily carries furniture, kitchen items, and housewares. Electronics, video games, and records are generally not available.
Plan Your Visit to Community Warehouse
Stop by to browse their curated selection or get in touch with any questions.